This article walks you through the topic step by step in plain English. Credit Restore is built for first-time users — every workflow is designed to be self-service without prior FCRA knowledge. If anything in this article does not match what you see in your account, contact support@restore.credit and we will respond within one business day.
Start by logging into your Credit Restore dashboard at restore.credit. The dashboard sidebar contains every major workflow, including the credit-report uploader, dispute-letter generator, deadline tracker, and education library. The top-right of every page contains the language selector — change it any time without losing your work or progress.
If you are using Credit Restore for the first time, we recommend pulling all three credit reports (Equifax, Experian, TransUnion) from annualcreditreport.com before starting. The reports are free, federal law requires the bureaus to provide them, and you can pull a fresh report from each bureau every week as of the 2024 update. Save the PDFs — Credit Restore reads them directly without any retyping.
The work you do inside Credit Restore is your work. We are not a credit-repair company — we do not act on your behalf, do not call your creditors, and do not sign anything for you. What we do is generate FCRA-cited dispute letters that you mail yourself (or, in a future release, mail with one click via our certified-mail integration). The legal posture is: you are the consumer asserting your statutory rights. We are the toolkit.
Most actions inside Credit Restore have a built-in help link in the upper-right corner. The link opens a context-specific help article in a side drawer so you do not lose your place. If the help drawer does not answer your question, the 'Email support' button at the bottom of every help article opens a pre-filled message to support@restore.credit with the page URL and your account ID already attached.
Credit Restore protects your data with industry-standard encryption (TLS 1.3 in transit, AES-256 at rest), SOC-2-style internal controls, and strict role-based access to any consumer data. We do not sell consumer data. We do not share your credit reports with third parties. The full data-handling policy is in our privacy policy at /privacy. Data export and account deletion are both one-click in the account settings page.
If anything in this workflow surprises you, it is worth checking the relevant section of the FCRA directly. The full text of the statute is available at consumer.ftc.gov/articles/fair-credit-reporting-act and is more readable than most consumers expect. Knowing what the statute actually says (rather than what credit-repair companies claim it says) is the most important durable advantage a consumer can develop.
Still need help? Email support@restore.credit — response within 1 business day.